Contact

Annual closing 2025/2026 – Important information

We will be closed for the holidays from December 24, 2025, to January 6, 2026. We will be available again as usual from January 7, 2026.

Please note: The last delivery date is December 19, 2025, and pickups are possible until December 23, 2025.

Direct line to us

Whether you have questions about our mobile heat pumps, customized solutions for your construction site, or need service support – at Kroll Energy you don't speak to an anonymous call center, but directly to our experts.

Our sales and service staff are available to assist you personally—by phone or email. This ensures you receive the right answers and a solution that fits your needs quickly.

We stand for accessible service, technical expertise, and reliability — for over 60 years from Backnang for our customers throughout Europe.

Simply select the appropriate contact person from the list below — we look forward to receiving your inquiry.

Field sales force:

Dennis Mühlbach

Key Account Manager,  Germany

Benjamin Czeschlick

Key Account Manager, Austria + Switzerland

Daniel Wright

Key Account Manager, Export

Inside sales:

Jessica Ostwald

Inside Sales Manager, Germany West

Rebecca Schreckenberger

Inside Sales Manager, Germany East

Tatjana Keller

Inside Sales Manager Export

Lorena Glietti

Inside Sales Manager Export

Service:

Gerhard Buck

Technical Service

Barbara Erasmus

Technical Service

So that you can reach us reliably: an overview of our opening hours and service times — clear, transparent, and binding.

Sales & Service:

Monday - Friday: 8:00 am - 12:30 pm & 1:30 pm - 4:00 pm (CET)

Delivery and pick-up times:

Monday - Thursday: 6:30 a.m. - 2:30 p.m.

Friday 6:30 a.m. - 2:00 p.m.

Our company is closed on public holidays in Baden-Württemberg.

Contact & Service

Technical Service

For technical questions, maintenance, or repairs:
Telephone: +49 (0)7191 / 9070-222
Telefax: +49 (0)7191 / 9070-201
Email: service@kroll.de

When making inquiries, please have the item number and serial number of your device ready so that we can process your request quickly and accurately.

Delivery address for repair orders:
Kroll Energy GmbH
Wilhelmstraße 44
71522 Backnang
Germany

 

Sales & Offers

For product information, offers, and orders:
Telephone: +49 (0)7191 / 9070-200
Telefax: +49 (0)7191 / 9070-201
Email: vertrieb@kroll.de

 

General requests

Email: info@kroll.de